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Page 3 – Completion Day

It's the banks fault Yep, this one gets said a lot. Money transfers can take a while to go through This too. It's just the way it is And this. There's a theme here. When a customer gets the keys to the new house very late. After they've been sat in their car, in the summer heat for 4 hours…
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page 2

So, we began this section of advice with the table of influence. If you paid attention in class then whilst this section talks about emailing your solicitor you might be considering using the 'CC' line, or maybe even the 'BCC' line......., who knows how many people you might choose to 'inform'! Taking things off the table You are one in…
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Lifting the lid – selling & dates

Disclaimer, the next 3 pages are written by Matt Faizey, all opinions are his own. Opinions expressed here do not necessarily reflect that of other employees nor M&G. PAGE 1. 'lifting the lid' on the shenanigans of the moving process. Dealing with Solicitors and Estate Agents. Hello. So, what is this all about then? Well, hopefully, if I have got…
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target

One (very) large bonus scheme. Hopefully this will focus everyones attention somewhat. We need to recover the trend we’ve been on since @2010. As you know, 2016 we’re heavily down on revenue. I want this back. Using calendar years I like (despite it not being in sync with the financial year) as it of course is year end, Christmas, and…
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What to do on the day to get keys quicker

Ok, so, action might be needed on your part to chase funds to ensure you’re not left homeless by this naff system. First, take 10 minutes to think about who can talk to who. The blog post justifying this blog post is here, talking about what’s happening behind the scenes. The panic is down to the change in CHAPS payments…
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Is today the day that the madness begins? CHAPS.

So, today's the day what could be a seismic event occurred. And….nobody noticed. Link to 'Property Eye' report from this morning I write this for the ultimate benefit of our customers. I am aware though that others will be reading. Summer solstice, and I am quite sure that if I chose to I could find numerous innuendos and jokes regarding…
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New HQ for M&G, we’ve moved!

News does not get much bigger than this for us. Last year we purchased a new Head Quarters for our company. From April 4th 2016 we will be based in Stockfield Road, B27. We have invested hugely in a brand new custom built self store facility and new premises for M&G. Photos will follow soon once all the signage is…
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CHAPS change from 2016 which will affect home movers badly.

The Bank of England have announced that from summer next year there will be an extension to the settlement time for your (yes - you, the home mover) funds going through. It has been announced as though this is a great thing. They have announced a clearance time up to 6pm (an extension of 1hr 40mins). And think this is…
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